Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Friendly staff
Great location
Noise disturbances
Water leaks
8.4/10
Great
Rooms
8.0
Location
9.3
Service
9.2
Dining
8.0
Guest reviews
8.4/10
based on 6 reviews
9.1
9.1/10 based on 495 reviews
Will
United States,
March
2024
9.0/10
My stay at the hotel was truly memorable. The rooms, designed like the cave rooms in Santorini, were perfect and very clean with a huge, comfortable bed. The service was exceptional, with the amazing hotel staff going above and beyond. The location was great, especially being near the Archaeological Museum and the Folk Art Museum. The dining experience was delightful, although a bit crowded at times. Overall, a fantastic stay!
Rooms
9.0
The rooms were spacious and clean on two levels.
Service
10.0
The staff were friendly, attentive, and pleasant throughout our stay.
Location
9.0
The hotel's location in the narrow alleys of the old town was gorgeous and very relaxed all day and all evening.
Dining
8.0
The breakfast was my favorite moment of the day, served in both palazzo and estate sides.
Facilities
9.0
The hotel facilities were top-notch.
Matthew
United Kingdom,
March
2024
8.4/10
I stayed at the hotel with a two-story suite, enjoying a bedroom upstairs with its own balcony overlooking a courtyard with a pool. The room had a little balcony but lacked privacy, especially if the hotel had been full. The styling was simple without much atmosphere. The service was incredibly nice and helpful, with special gestures like a bag breakfast for our early flight. The location was perfect in the old town, central and quiet. Dining was delicious with a lovely patio area. Overall, a pleasant stay with a few minor drawbacks.
Rooms
7.0
The room was simple and lacked excitement in styling, but comfortable.
Service
9.0
The service was incredibly nice and helpful, with special gestures like a bag breakfast for our early flight.
Location
10.0
The location was perfect in the old town, central and quiet, with shops and restaurants nearby.
Dining
8.0
The dining experience was delicious with a nice patio area.
Facilities
8.0
The facilities were good, including a nice patio dining area.
Jill
United States,
December
2023
8.4/10
Staying at the hotel was a mixed experience. The rooms were ideal for relaxing in the late afternoon sun but had some issues like water leaks. The proximity to the restaurant meant noise could be a problem. On the bright side, the service was fantastic, but there were some service interruptions. The location was perfect in the old town, offering a retreat-like vibe, with easy access to amenities. The dining experience was adequate but nothing extraordinary. Overall, a stay with highs and lows.
Rooms
7.0
The rooms were spacious with a separate living area, perfect for relaxing as the sun sets. However, water leaks were a recurring issue.
Service
9.0
The service was incredibly helpful, especially with the bag breakfast for our early flight, but there were occasional interruptions.
Location
9.0
The hotel's location in the old town was perfect, providing easy access to restaurants and amenities without the disturbances of noise.
Dining
8.0
The dining options were perfectly adequate, offering delicious local cuisine to enjoy.
Facilities
9.0
The facilities at the hotel were exceptional, offering various conveniences for a comfortable stay.
Friendly staff
Noise disturbances
Helen
United Kingdom,
October
2023
9.0/10
The hotel offers spacious rooms with personal care items and a small balcony. While the styling is simple, the service is incredibly friendly and helpful. The location is perfect in the heart of the old town, and the dining options are plentiful with a great selection of local dishes.
Rooms
8.0
The rooms were relatively spacious and equipped with personal care items. The styling is simple without much atmosphere.
Service
9.0
The staff here were friendly, attentive, and went above and beyond to make our stay comfortable and pleasant.
Location
10.0
The hotel's location is perfect, an oasis in the old town with easy access to explore the area.
Dining
9.0
The dining experience offered a great buffet selection of local dishes and a variety of choices, perfect for our tastes.
Facilities
9.0
The facilities provided everything we needed for a comfortable stay.
Great location
Simple styling
Mick
United Kingdom,
August
2023
8.2/10
I had a pleasant and quiet stay at the hotel, with spacious rooms that had a separate living area and bedroom. However, the stone walls made noise bounce around, and there wasn't enough space for our belongings. The service was top-notch, with a warm welcome including wine and cheese, and the location was ideal in the heart of the city but peaceful. The dining experience left something to be desired compared to other places. Overall, a great place to stay with a few minor drawbacks.
Rooms
8.0
The rooms were spacious with a separate living space and bedroom but suffered from noise bouncing off the stone walls. Storage space was lacking for two people.
Service
9.0
The staff were extremely kind, welcoming us with wine and cheese and being very attentive throughout our stay.
Location
9.0
The location was perfect in the old town, with all amenities nearby but tucked away enough for a peaceful atmosphere.
Dining
7.0
The dining options were good but could be improved slightly compared to other places in the same area.
Facilities
8.0
The facilities were great, with excellent service offerings like room service and shuttle service.
John
United States,
June
2023
8.6/10
I absolutely loved my stay at this hotel! The location is perfect, right in the heart of the old town with lots of shops and restaurants nearby. The rooms were cozy and quiet, and the service was exceptional. The hotel dining offered a variety of delicious dishes, and the facilities were top-notch. My only minor issue was with the bathrooms needing some updating, but overall, a wonderful experience.
Rooms
9.0
The rooms were nicely quiet during the nights and offered a comfortable living space with a sleeping loft above. My suite had a lovely bedroom upstairs with a private balcony overlooking the pool courtyard.
Service
9.0
The service was fabulous! The staff were incredibly helpful and welcoming, even providing a special breakfast for our early departure. Everything was clean, and the location was convenient for exploring the city.
Location
9.0
The hotel is nestled perfectly in the old town, just a few streets away from the Venetian Harbor. I found it to be a great spot, close to all the city highlights yet situated on a quiet street.
Dining
8.0
The dining experience was delightful with a buffet of local dishes and a pleasant courtyard setting for breakfast. The variety of food options catered to different tastes, making it a great start to the day.
Facilities
8.0
The hotel's facilities were fantastic, offering everything we needed for a comfortable stay. The only downside was the need for some bathroom updates.
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